Terms of Service

1. Acceptance of These Terms

These terms govern your use of this website and of the freight corridor planning services that XINHEYUAN LOGISTICS CO., LIMITED describes on it. By opening a page of the site, sending an enquiry through the desk, or requesting a corridor slot, you accept these terms and you agree to act within them.

If you do not wish to be bound by these terms, the remedy is simple: please do not use the booking desk and leave the corridor corridor pages alone. Merely reading the site for general knowledge is a quiet act we welcome, yet it still hands you the same rules, because a term that protects a corridor protects the reader who only watches it pass.

We keep these terms readable on purpose. Where a freight office is used to long legal clauses, we prefer long honesty over long evasion. A sentence you can understand is a bond you can keep.

2. The Company Behind the Yard

The company named above operates this site and offers the corridor management, cross-dock scheduling, warehouse slotting, route optimisation, customs documentation support and shipment tracking services that the marketing pages show. When these terms use the words we, us, our or the company, they all point to that registered operator.

The visible pages are designed and maintained by a build team led on the technical side by the developer XinheLog. The developer role is confined to the presentation of the site. No freight agreement made through this website is made with the developer, and the developer holds no authority to quote, to accept a booking or to alter a corridor.

Keep this division in mind whenever you write to us: ask the freight question of the operator and treat the developer as the keeper of the pages only.

3. Meanings of the Words We Use

A short glossary keeps every later clause clear. Corridor means a scheduled path a regional freight move follows, including its stops and its booked windows. Wagon means a unit of freight, whether a road vehicle, a trailer, a container or a palletised load that travels as one planned piece.

Cross-dock means the practice of moving freight from an inbound arrival to an outbound departure across one platform rather than into a stored bay. Slot means the reserved window of time and the door or lane where the capacity is held for you. The desk means the enquiry and booking point of this website, reached by the page and the address named in the final section.

The yard means the whole set of working operations, records and people that schedule and confirm your corridor. Every clause that speaks to you should be read with the map of these few words in hand.

4. Permitted Use of the Site

You may use this website to learn about the freight services the company offers, to send a genuine enquiry and to request a corridor slot for freight you honestly intend to move or to arrange. That is the single purpose the site is built to serve, and we ask you to keep to it.

You agree not to use the site for any unlawful aim, not to pretend to be another company, not to send us cargoes you do not control and not to place a reservation you plan to cancel for sport. You further agree not to try to break into the behind the scenes workings of the site, not to scrape the pages into your own dataset and not to interfere with the service that other corridor users see.

A corridor works only when everyone on the line tells the truth about what they hold. Keeping this single purpose clause in view is the cheapest insurance the whole agreement carries.

5. Corridor Bookings and Slot Requests

A slot request made through the desk starts a conversation; it does not by itself bind the company to move freight. When you ask for a corridor window, we receive your origin, destination, commodity type, volume, preferred door and target departure, and we reply with the road and the quoted capacity.

The request is held on our desk as a live marker while we check the board. Should we be able to offer you a firm slot, we will say so and will ask you to confirm. Should the board be full or the corridor beyond our reach for that week, we will say so plainly and will point you to a workable alternative where one exists.

No slot is ever a hostage. Either side may step back before the operation is confirmed, and the web of right and duty described in these terms does not spring fully sealed until the moment the confirmation of the sixth section is given.

6. From Booking to Confirmed Agreement

A confirmed corridor agreement forms when the company sends you a written confirmation of a corridor, a quoted amount and a set timing, and you accept that confirmation by a clear reply or by acting on it such as by tendering the freight for the first scheduled leg. At that point one contract comes alive for the move described and no further.

The agreement is a corridor operating agreement in miniature: for the specific path, the specific volume and the specific windows that we both confirm. It does not renew automatically and it does not swallow future moves. Every fresh corridor needs its own fresh confirmation so that both of us always know which line of work we are bound to.

Where you later hold a fuller written operating agreement with the company for ongoing freight, the fuller agreement governs the corridors it names and these web terms govern only the use of this site. The two documents are meant to sit side by side, not to argue.

7. Fees, Estimates and Payment Duty

This website does not take payment and never asks for a card number or a bank detail through a booking desk. Where a corridor carries a fee, the amount is quoted in the written confirmation and any money you owe flows through the normal invoice channel of the company, never through these pages.

An estimate shown on the site or in early mail is a good faith figure built from the freight detail you gave us. It is not a locked price until the confirmation letter sets the final number. Costs that arise after confirmation because your own detail changed, because a border added a charge or because a consignee held a wagon past its window travel under the clauses that describe each of those causes.

Payment falls due against the invoice the company raises for each confirmed run. Time of payment is stated on that invoice and a corridor may only roll again once the earlier account is made good, so that the yard never unknowingly lends its lane to an unsettled book.

8. The Information You Give the Yard

You agree that the detail you send through the booking desk is yours to send and is true as far as you know. The origin, the destination, the commodity and the volume you declare become the working truth the yard plans against, so an early mistake is better told early than hidden late.

If a fact changes after the confirmation, you agree to tell us at the desk without delay so we can re-plan the corridor honestly. A change of stop, of volume or of departure hour rarely brings a corridor to a halt; a change kept secret almost always does.

We treat everything you share as a working file, confidential to the corridor and its partners, and subject to the privacy policy that sits next to these terms. Never send us information about a person that the corridor has no reason to carry; the yard holds records to move freight, not to collect private lives.

9. Grounds Where We May Decline

The yard is free to decline a slot whenever the board cannot honestly take it. We decline when the requested window is already full, when the corridor is beyond the roads we can serve well, when the freight cannot be documented for the crossing, or when taking the job would push the yard past the punctuality it promises its settled customers.

We also decline where the request itself carries a fault the yard should not touch, such as freight that would break the law of the route, a sender who misrepresents the load, or a corridor whose true purpose hides an unlawful cargo. These refusals are not open for a bid; they rest on lines the yard will not cross.

A refusal is given in plain words and, where we can, with a reason and a better door. The yard would rather lose one run it cannot do well than win a run it cannot hold.

10. Accuracy of the Freight Detail

Freight planning is exact trade. You agree to give the correct type of commodity, the correct gross weight, the correct dimensions and the correct count for every wagon you ask the yard to schedule. These figures decide the door, the lane and the timing the yard sets.

If an understated weight or a misnamed commodity causes the corridor to be redecided at the dock or at a border check, the extra cost and the delay fall on the side that gave the wrong figure. The yard keeps the honest first return, yet it will not be the silent payer of a false sheet.

Where you are unsure of a figure, declare the uncertainty rather than guess it into a round number. A flagged unknown is a problem the yard can plan around; a silent guess is a trap the yard cannot see until the wagon is already stopped.

11. Cargo Rules and Dangerous Freight

Freight that the law classifies as dangerous, perishable, fragile, high value or requiring a temperature keeps its own rules, and the yard keeps those rules the same way it keeps the timetable: without corners cut. You agree to declare dangerous freight by its true name and by its certified class before any corridor is booked.

Dangerous freight that arrives unnamed, wrongly named or unclassified may be refused, set aside or stopped at the first safe point, at your cost and risk. Perishable and temperature kept loads rely on the window you confirm, and the yard defends that window with the same care it defends any other, but the load must arrive on time and correctly declared for the defence to begin.

You agree that the packaging, the labelling and the supporting papers of your freight meet the rule that applies to its class. The yard plans the corridor; the sender answers for the box that carries the goods.

12. Border and Customs Responsibilities

Freight that crosses a border depends on the customs file, and both sides share the duty of a clean crossing. The company organises the transport documents, packing notes, values and verified mass so that a border office reads one orderly story for the wagon.

You agree to give the company the true commercial facts the file must carry, including the correct value, the correct origin and the goods description that the customs rules honestly want. False or omitted facts at a border are yours to answer, and they can turn an ordinary corridor into an expensive hold.

Authority checks are not a failure of the corridor; they are a fact of the line. The yard supports the check, keeps the wagon traceable while it waits and passes the outcome to you without a spin. Where a duty becomes payable at a crossing that was never planned, the clause on accuracy tells you whose ledger receives it.

13. Our Duty of Care and Limits on It

The company carries a duty to act with honest care in planning and confirming the corridors it agrees to run. That duty covers the scheduling, the dock coupling and the communication we control, and it is a duty the yard takes seriously in every working minute.

The obligations in these terms are subject to the limits set by the law of the governing regime, including any limit that statute places on a freight office for lost or damaged cargo. Nothing in these terms attempts to remove a right that the law refuses to let a freight office remove, and where the two are at odds the law holds the word.

We do not promise that the site will never pause for maintenance or that every corridor will beat the clock in a storm. What we promise is care that matches the trade and honesty that outlives any single run.

14. Timing, Delay and the Punctuality Pledge

The corridor selling point of the yard is punctuality, and punctuality carries its own honest caveat: we defend the printed time against the causes we can see and the failures we can manage, and we do not promise a clock that ignores a closed road or a stalled port. When a delay comes from the yard side, we say it early and we re-plan the slot at once.

Where a delay is caused by you, such as freight that misses its window, a document that arrives late or an instruction that changes mid route, the new time starts from the moment your side actually tenders the wagon, and the earlier planned time lapses.

Where a delay springs from a cause the yard cannot honestly own, the clauses on force majeure and on border checks carry the answer. In every case the yard keeps the corridor visible: a changed time is told, not discovered at the far end.

15. Ownership of Materials and the Site

Unless the corridor agreement says otherwise, you keep title to the goods you move. The yard never takes ownership of your cargo by planning it, and the word freight in these terms never meant that the scheduling office owns the load it lines up.

In the reverse direction, the site, its theme, its text, its illustration and its way of describing the marshalling systems belong to the company and its licensors. Nothing on these pages hands you a right to copy the look of the yard for your own commercial page.

Ownership and use are two different shelves. Your cargo stays your cargo, our pages stay our pages, and a corridor only works because both shelves keep their own clear labels.

16. Third Party Content and Links

The site may link to the pages of carriers, customs authorities, warehouse operators and freight partners that help a corridor run. Those pages are run by their owners and carry their own terms, which we do not write and cannot rewrite.

A link on our site is a helpful gate, not an endorsement of everything the far page says. When you leave through such a gate, the far owner answers for its own service, its own timing and its own care of your information.

We choose gates whose doors we can defend, yet we suggest you read each linked notice before you hand over a live file. The corridor map ends where our own border of care ends, and a good operator knows both sides of every line it crosses.

17. Confidential Information of the Yard

In the course of a confirmed corridor, the company may share with you its working schedules, its slot logic, its pricing method and the shape of its marshalling board. Those are the products of the yard and they stay confidential to the corridor they serve.

You agree not to pass those details to a competing operator, not to rebuild the yard method for another firm and not to publish the inner working of the schedules beyond the circle that needs them for the move. Confidentiality here is not a rebuke; it is the polite rule that keeps a yard worth working with.

Where the law or a public authority asks for such material, you may give it, but you agree to tell the yard first so the yard can protect its own line where it lawfully may.

18. Acceptable Conduct on the Site

You agree to use the website without harming it or the people who read it. That means no unlawful posts, no false claims about your authority to book freight, no attempt to overload the desk, and no use of the enquiry form to send anything that is not a genuine corridor question.

You further agree not to probe the security of the site as if it were a test bed, not to gather another users written detail, and not to frame the yard pages inside a page that suggests the company endorses an outside firm. The desk is a front counter for freight, not a broadcast tool.

A single plain rule governs this whole clause: use the yard the way you would want a corridor used in return, with the same honesty and the same restraint.

19. Intellectual Property and Use Rights

All the text, layouts, graphics, badges, symbols and copy on this site are the intellectual property of the company or of the developer XinheLog acting for the company, and they are protected as such. You may view them, print a corridor enquiry for your own record and share a link to the pages with your freight colleagues.

You may not reproduce the site in your own branding, resell its copy, machine copy its pages into a competing quote or present the yard motif as your own. Commercial reuse of the look and the wording belongs to the office that built them, and building them was no small labour.

If you wish to quote a line of the site for a public article or a case study, write to the desk and ask. The yard is open to a fair citation and only asks to be asked.

20. Liability and Damages

The company does not exclude liability where the law refuses to allow the exclusion, and the limits in this clause sit beside rather than instead of the rights that statute keeps for a shipper. Within those walls, the liability of the company for any claim tied to these terms or to a corridor it confirms is limited to the amount paid to the company for that particular confirmed run.

For use of the website alone, where no corridor is confirmed and no fee is paid, the liability of the company for any claim made against these web terms is limited to the practical remedy of putting a page right or answering a letter, and we do not owe the speculative loss of a business that has not even begun to trade with us.

Neither side is liable for a loss the other could have avoided at sensible cost, or for the ripple of consequential damage that a careful freight partner would have covered by its own insurance. A corridor runs on shared sense as much as on printed rights.

21. Your Indemnity to the Company

You agree to answer to the company for the harm that your own acts bring on it. That means you will hold the company free from a claim that rises from a false detail you supplied, from freight you tendered in breach of a cargo rule, or from your misuse of the website.

The indemnity is a fair backstop, not a first line. The company still carries its own care duty under clause thirteen and still answers for its own failure first. The indemnity steps in only where the fault, the false sheet or the misuse is genuinely yours and where the law allows the company to look to you.

Where both sides carry part of a fault, the burden falls in the share each truly caused. We wrote the whole agreement on that honest scale, not on a see who blinks first contest.

22. Suspension and Termination

The company may suspend your corridor that is not yet under way, or close the web conversation, if you break a material term, misrepresent a load in a way that endangers the service, or behave on the site in a way that harms the desk. A suspension is a working watch, not a punishment, and it lifts when the cause is cured.

You may end a confirmed corridor by telling the yard before the first leg departs, subject to any cancellation charge that the confirmation fairly states. The yard may end a confirmed corridor where an honest cause appears that the contract of that move allows it to end, and where the law or the corridor plan demands it.

Whatever ends a corridor, the settled duty of an honest handover remains: files return to their owner, freight already in hand is handed onward or back, and money already earned for work done is settled to the split the confirmation sets.

23. Force and Unforeseen Events

Neither side is in breach for failing to move a corridor where the failure is caused by an event beyond its sensible control: a closed road, a stopped port, a government order, a strike, a flood, a power loss or an act of nature that no planner could honestly have booked around.

When such an event arises, the affected side tells the other without delay and the two re-plan the window to the first honest slot that opens after the cause clears. No party profits from a hitch; the only goal is to set the corridor back on a line that the clock can again defend.

An event is not force when it was on the schedule as a known risk at signing, nor when a little ordinary care would have carried the load around it. The clause covers what the road cannot give, not what the fleet forgot to bring.

24. No Assignment Without Notice

You may not hand the corridor agreement or the rights that ride with it to another firm without telling the company in writing and letting the company read the change of name. A corridor is bookkept to the firm that booked it, and a handover the yard never hears of leaves the ledger holding the wrong firm.

The company may assign or restructure its corridor work within its own group or to a successor office that takes on the same duties to the same cargo, and it will give you clear notice so the file never loses its owner half way down the line.

Behind the clause sits a quiet principle: the person who owes the punctual time and the person who owns the cargo should always be able to find each other by name on the same sheet.

25. Privacy and Our Separate Policy

The way the yard holds information about you is set out in the Privacy Policy of this site, which stands beside these terms as part of the same bargain. Read the two pages as one rule: the privacy page tells you what we collect and hold, and this page tells you how we use it for the service.

Where these web terms touch personal or operational records, the privacy policy carries the fuller word and the stronger duty wins. A corridor file may leave these page rules behind when a fuller operating contract begins, but the privacy duty never leaves the record it protects.

You can reach the Privacy Policy through the link in the site footer. Ask yourself to read it as carefully as you read the freight terms, because the yard that schedules your cargo should also guard your name.

26. Governing Law and Jurisdiction

These terms and the corridors confirmed under this website are governed by the law of the region of the registered operator. The registered office of XINHEYUAN LOGISTICS CO., LIMITED sits in Hong Kong, and the courts of that place hold the authority to settle a dispute that these pages and this desk cannot settle between the parties in good faith.

Where a corridor truly travels under the different law of its own route, that corridor law reaches the move it governs and leaves the housekeeping of the website agreement to the office that stands behind this page.

We prefer the corridor to settle itself by honest talk long before any court sees it. The governing clause is the last resort the yard hopes never to use, and it is written so that the law is known and the guesswork is gone.

27. Changes to These Terms

These terms may be revised as the freight world and the site change. When a revision affects your rights, the company dates the new page at its head and tells you of the change in plain lines so you can decide whether to keep trading on the yard.

A change that only tidies the wording needs no ceremony; a change that narrows your protection is given before it bites. The terms that stand on the day you book a corridor are the terms that govern that booking, and a corridor already confirmed keeps the rules under which it was agreed.

The history of the terms stays with the desk on request, so that no dispute about an older move is ever judged against a page the mover never saw.

28. The Whole Agreement Between Us

These terms, the privacy policy and any written confirmation of a specific corridor together make the whole agreement between you and the company concerning this website and the corridors it arranges. No earlier letter, sales page or off hand promise adds a term if it is not written into this set.

If a clause of these terms is found void by a court, that clause drops away and the rest of the agreement stands with its meaning intact. A single downed sleeper does not close the whole line.

Read the whole set once with care and you will find no hidden corner. Every word the yard stands on is on the paper in front of you, and the door of the yard is open to the questions that the paper leaves unanswered in your own mind.

29. Contacting the Yard Office

Write to the yard office by mail, email or phone for any question, dispute, request or notice under these terms:

support@jinyutech.buzz

or call +15673723463 and name your matter so the operator carries it to the right desk. Letters may be sent to the registered address above and will be answered through the desk that best owns the corridor.

The yard would rather answer a hundred fair questions than hold one grudge. Write plainly when the terms puzzle you and the office will answer plainly in return.